Effective Date: 1st January 2025
Privacy Policy
1. Overview
This Privacy Policy explains how NYMO PMR Ltd. collects, uses, and protects your data when you use our cloud-based pharmacy software and related services. We are committed to protecting your privacy and complying with all applicable UK data protection laws, including the General Data Protection Regulation (GDPR).
2. What Data We Collect
- Pharmacy business details
- Patient and prescription information (NHS data)
- User login and device activity
- Support interactions and feedback
3. How We Use Your Data
We use your data strictly to:
- Provide and manage the NYMO PMR platform
- Ensure regulatory compliance with NHS and GPhC standards
- Improve our services through usage analytics
- Respond to support queries and technical issues
4. GDPR Compliance
NYMO PMR fully complies with UK GDPR. All personal and health-related data is encrypted and stored securely within the UK. We only process data with legal basis—either by consent, contract, or public interest (e.g., healthcare delivery).
5. Data Sharing
We do not sell or rent personal data. We may share data only with NHS systems, licensed subcontractors, or as required by law. All third-party processors are GDPR-compliant.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request corrections or deletions
- Restrict or object to data processing
- File a complaint with the ICO
7. Cookies
Our website may use cookies to enhance the user experience and monitor performance. You can manage cookie preferences through your browser settings. See our Cookie Policy for details.
8. Data Security
We use end-to-end encryption, secure access control, regular vulnerability scans, and NHS-backed hosting to protect all data on the NYMO PMR platform.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in laws or our services. The latest version will always be available on this page with the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at privacy@nymopmr.co.uk.
